Welcome to Business Services' Employee Engagement Hub, your community-building destination. We know that work is about more than just meetings and deadlines—it’s about connection, growth, and having a little fun! Check out what’s happening.
Updated 8/01/2025
Michael Koziej
Director, Business Services Employee Engagement
420 Crofts Hall
716-645-0289
§&Բ;koziej@buffalo.edu
The Business Reporting and Systems team is excited to offer a new learning series just for Business Services: "Tuesdays with Business Reporting and Systems."
This in-person workshop series will introduce practical tools and technology that can help make everyday tasks more efficient and easier to manage. Each session is designed to be informative, approachable and directly relevant to the work you do.
Led by Andrea Roy and the Project Coordination team, this series will provide tips, real examples and the chance to build familiarity with the digital tools already available to support you and your work. The goal is to help all staff feel more confident and empowered using technology by demonstrating the processes, showing more efficient ways to complete tasks and teaching how to use digital tools to make daily work easier.
To make it easier for everyone to have a chance to attend, we’re offering two identical sessions of the same training. Please choose the date and time that fits your schedule best. | |||
Program Name | Date | Time | Registration |
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Microsoft Tip and Tricks: Learn how to access apps within the full Microsoft Suite and dive deeper into products like Teams, Lists and Forms. | Tuesday, August 5 | 9 a.m. - 10 a.m. | |
Tuesday, August 12 | 10 a.m. - 11 a.m. |
Utilizing AI in Your Daily Job: This presentation highlighted how to use basic AI features in your everyday job. Highlights included showing off Microsoft Copilot and AI features in Zoom. Previously presented on July 15 and 22, 2025. View the slides.
Looking to sharpen your leadership skills or get inspired by top local and national voices? The UB School of Management’s Center for Leadership and Organizational Effectiveness (CLOE) is offering a yearlong professional development opportunity through its “12 Months of Leadership” webinar series.
CLOE brings together thought leaders and industry experts to help professionals like you lead with purpose, navigate change, and build stronger teams.
These sessions are free via Zoom and are open to UB staff. | ||
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Date | Time | Registration |
Monday, August 4 | 12:00 p.m. - 12:30 p.m. | |
Monday, September 8 | 12:00 p.m. - 12:30 p.m. | |
Monday, October 6 | 12:00 p.m. - 12:30 p.m. | |
Monday, November 3 | 12:00 p.m. - 12:30 p.m. | |
Monday, December 1 | 12:00 p.m. - 12:30 p.m. |
Program topics are shared a few weeks before the scheduled event. For more details or to sign up – visit their website at:
Videos of past presentations are available on YouTube at:
We welcome new colleagues and honor those who've dedicated years to our community.
Will Thoman (Financial Management)
Will joins the Accounts Payable team as a Clerk I. Will supports departments, reviews payment documentation and helps ensure smooth financial operations. Will brings energy and experience in billing, customer service and administrative support from his medical field background. He earned a bachelor's degree in history and German from Franklin & Marshall College. Welcome to UB, Will!
Bethany McNaught (Campus Mail Services)
Meet Bethany, Office Assistant 2 for Stores/Mail in Campus Mail. Bethany brings 17 years of operations, logistics and customer service experience from OfficeMax/Office Depot, where she advanced from sales associate to assistant store manager. Her background includes inventory management, shipment oversight and staff supervision and training. At UB, Bethany will support mail processing, billing, procurement and student staff supervision. Welcome to the team, Bethany!
Jessie Ripley (Campus Mail Services)
We're happy to welcome Jesse Ripley to the Campus Mail team as a Facility Operations Assistant, where they will be delivering mail and packages across UB's three campuses. Jesse has been part of the UB community for over a decade, most recently working with the Grounds Department, where they were known for their reliability, campus knowledge and team-first attitude. With a strong work ethic and deep familiarity with UB's campuses, Jesse is an excellent fit for this role and we're excited to have them join the team!
Rachael Grace (Print Services)
We’re excited to welcome Rachael Grace to the Print Services team as our new Production & Design Specialist. A graduate of Buffalo State with a degree in Graphic Design, Rachael brings hands-on experience from her time working in the Design & Print Center, where they assisted with tasks ranging from layout and large-format printing to vinyl graphics and client communication. Rachel's creativity, technical skill, and attention to detail make them a fantastic addition to the team!
Maria Disorbo (Business Reporting and Systems)
We're excited to welcome Maria Disorbo to the Business Reporting and Systems team as our new Business Analytics and Reporting Analyst. Maria is a proud UB alum with multiple degrees, including a master's in Engineering Science (Data Science) and a master's in Mathematics Education Studies. Maria brings a rich mix of experience from roles across UB and the private sector, including their most recent position as a Systems Data Analyst in UB's Financial Aid Office. With deep skills in SQL, Tableau and data-driven decision-making, Maria will be a great addition to the team.
Taylor Barszcz (Purchasing and Contract Services)
Please join us in welcoming Taylor Barszcz to the Purchasing and Contract Services team as our new Purchasing Assistant. Taylor comes to UB from GEICO, where they worked as a Claims Representative, and brings a strong background in customer service, operations, and leadership. Taylor also has coaching experience with UB’s Women’s Club Soccer team. We’re excited to welcome Taylor to the team and look forward to the energy and perspective they bring to their role!
Kaylen Haimerl (Purchasing and Contract Services)
Please join us in welcoming Kaylen Haimerl to the Purchasing and Contract Services team as a Buyer. Kaylen brings several years of experience in financial operations, most recently supporting special education contracting and budgeting for the Lockport City School District. With a strong background in invoicing, compliance and relationship management, as well as previous leadership roles in customer-focused environments, we're excited to have them on board!
Annette Saraceno (Financial Management)
After 22 years of dedicated service to UB, we bid farewell to Annette Saraceno. Her career included 14 years in AP and 8+ years with Campus Mail, with significant contributions to ShopBlue's implementation and success. Known for her kindness, strong work ethic, and compassion, Annette has been an invaluable resource across campus. While we'll miss her positive spirit, we're excited for her next chapter and thank her deeply for her many years of service to the UB community.
Justine Wheeler (Campus Mail)
After a remarkable career, Justine retired from UB, leaving behind a legacy of excellence. Starting at BFI (now Modern Disposal) at age 17, Justine joined UB's Campus Living team in 2013. Her strong work ethic and care for students earned her a promotion to Housing Operations. In 2022, she became Campus Mail's in-house supervisor, where she modernized processes and elevated customer service while managing student staff. Justine's impact has been felt across every department she's touched. We wish her all the best in this well-deserved new chapter!
Kathy Roach (Print Services)
With mixed emotions, we announce Kathy's retirement from Print Services. Joining UB 8½ years ago during our rebranding initiative, Kathy's design and print expertise made her integral to our team's success. Her attention to detail and strong customer relationships helped make Print Services what it is today. Thank you, Kathy, for your incredible work ethic and contributions—we wish you all the best in this exciting next chapter!
Cheri Weber (Purchasing and Contract Services)
After 33 remarkable years, Cheri retired from UB on April 15, 2025. Beginning at UBMicro in 1992, she became vital to technology purchasing across the university, supporting students, faculty, and staff throughout the SUNY system while leading the Technology Procurements team. We thank Cheri for her dedication and True Blue spirit. While we'll miss her presence, we're excited for her well-earned next chapter.
Presented by Susan O'Rourke (Student Engagement), this presentation examined how generational differences affect workplace dynamics. To request a copy of the slides, please email Mike Koziej.
Watch Ed Brodka from UB's Career Design Center as he explained how to enhance your LinkedIn profile. Originally recorded on Tuesday, June 17, 2025.
Empathy and AI might seem like opposites—one deeply human, the other distinctly technological. But what if AI could enable empathy at scale? In an era defined by declining enrollment and rising expectations for personalized, trust-driven engagement, higher education leaders urgently need to rethink their approach. Enter Conversation Intelligence, an emerging and essential technology that helps institutions foster trust-driven, meaningful connections in a way that traditional tools like CRMs simply cannot. Originally recorded on Wednesday, February 26, 2025..