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Self Care Portal and Personal Communications Assistant

Learn how to personalize your UB phone through the web-based Self Care Portal and Personal Communications Assistant. See additional articles in this section for detailed instructions on performing specific tasks.

The Self Care Portal

What it's used for

Link your UB phone and cellphone
Set voicemail notification preferences
Set speed dials
Set forwarding

Logging in

If you are off campus, connect to UBVPN
Enter:
- Faculty and Staff: Your complete @buffalo.edu email address
- Graduate students and exception accounts: Your exception account user ID@itorg.ad.buffalo.edu (e.g., oss1.jdoe@itorg.ad.buffalo.edu)
Enter:
- Faculty and Staff: Your UBITName Password
- Graduate students and exception accounts: Exception account password
Click Login.

The Personal Communications Assistant (PCA)

What it's used for

Messaging Assistant - Personalize your recorded greetings, set up message notification devices, create Private Lists, and reset your PIN
Web Inbox - Manage your personal UB voicemails.

Logging in

If you are off campus, connect to UBVPN
Enter your complete @buffalo.edu email address and UBITName password
Click Login.

Still need help?

Contact the UBIT Help Center.