Statistical Process Control (SPC)

This asynchronous course addresses the basic theory behind Statistical Process Control (SPC), a method used in monitoring and controlling the quality of a process through statistical analysis to reduce variation. It includes concepts from statistics, probability and variation. Participants are educated in procedures that reduce the need for inspection and ensure that the product or service is manufactured to its design.

Topics include:

  • Objectives of SPC
  • Data Collection
  • Statistics
  • Dealing with Variation
  • Monitoring the Process

The course features access to online lectures, conversations about SPC, and perspectives from industry professionals in addition to a physical coursebook for you to keep.  Online quizzes, homework, and a final exercise help assess your knowledge through the course.

Learning Outcomes

  • Explain the two objectives of SPC
  • Evaluate data to determine if variation exists
  • Analyze data for special and/or common cause variation
  • Assess your data and determine a rations subgroup
  • Create a control chart to monitor and track your process

Intended Audience

Operations managers, production department managers, product team leaders, operation supervisors, operational excellence managers, value stream managers, Lean facilitators

Prerequisites

None

Credential Opportunities

  • Digital badge: Anyone who completes the course and submits a satisfactory written response to TCIE-generated questions earns a digital badge.
  • Continuing Education Units (CEUs): TCIE grants 0.6 CEUs upon full attendance and participation of this course.
  • Professional Development Hours (PDHs): TCIE grants 6 PDHs upon full attendance and participation of this course for a fee of $25.

Course Schedule

This course is offered online on a rolling monthly start basis.

Start at the beginning of any month as long as you paid and enrolled by the 15th day of the preceding month.

Materials and course access will be sent by the first Monday of the next month, if payment is received on time.

Instructor Bio: Peter Baumgartner, CLSSMBB

Peter Baumgartner, CSSMBB. As UB TCIE’s Operational Excellence Director, Mr. Baumgartner is a resident expert in the Lean Six Sigma methodology and tools with over 25 years’ experience who has delivered substantial, validated hard and soft savings across a variety of projects in finance, healthcare, medical devices, insurance, food services, non-for profits, and other service-related industries, as well as manufacturing. He has 16 years of industrial experience at a global company, with 10 years serving as the lead on a multitude of process improvement project teams that delivered record performance in yields, cost reduction, quality and safety. With an M.S. in statistics, Mr. Baumgartner has an advanced understanding and application of statistics, and develops the potential in others through helping them understand Lean Six Sigma problem-solving methodologies.

Course Closed!

This course is currently closed to new registrations. If you would like to be added to a wait list to be informed if a spot opens and/or when we would run this next, please email Joe Ferguson at jafergus@buffalo.edu 

Reminder, slots for the course are a first come, first paid basis. You are not confirmed on the roster until we receive payment. Thank you!

Cost

$250

Registration

To register for this course, the fields below must be filled in before proceeding to payment.